
How unified analytics improve margin visibility, costing accuracy, and decision-making

Finance and operations often exist in separate worlds. Finance focuses on budgets, costs, and forecasts. Operations handles production, logistics, and service delivery. When these functions run on disconnected systems, organisations lose visibility into the metrics that matter most: true product margins, actual cost drivers, and the operational factors that determine profitability.
For mid-market companies navigating competitive pressures, this disconnect creates blind spots that erode margins before anyone notices.
Research quantifies the scale of this challenge across industries.
Only 18% of organisations have fully integrated financial and operational data environments, with disconnected systems continuing to slow decision-making and limit visibility
87% of organisations struggle with disconnected data sources, leading to inefficiencies in operations and decision-making
P&A professionals spend just 35% of their time on high-value analysis, with the remainder consumed by data collection and validation
More than half of FP&A teams use at least eight different reporting tools quarterly, creating fragmented views of business performance
For Singapore SMEs, where 95.1% have adopted at least one digital technology, the infrastructure exists to solve this problem. The challenge lies in connecting systems purposefully rather than accumulating tools.
Most organisations are data-rich and information-poor when it comes to margin intelligence. They collect more data than ever but lack clarity on what drives profitability at a granular level.
Common symptoms include:
Gross margin reported only at aggregate level, obscuring which products, customers, or channels actually contribute to profit.
Standard costs that diverge from actual costs, making pricing decisions based on outdated assumptions
Operational metrics tracked separately from financial outcomes, preventing correlation between production efficiency and bottom-line impact
Month-end surprises, when actual results deviate significantly from expectations
The gap between operational reality and financial reporting creates a planning blind spot. Operations makes decisions optimising for throughput or efficiency. Finance plans based on historical averages. Neither sees the full picture until results are already locked in.
Connecting operational data to financial planning requires establishing a unified data layer that brings ERP transactions, operational metrics, and financial outcomes into a single analytical environment.
Data sources to integrate:
ERP transaction data: Purchase orders, sales orders, inventory movements, production orders
Cost accounting: Standard costs, actual costs, variances, allocation rules
Operational metrics: Production volumes, cycle times, quality rates, capacity utilisation
Sales data: Revenue by customer, product, channel, and region
External factors: Material costs, freight rates, exchange rates
Power BI serves as an effective platform for this integration, particularly for organisations already invested in Microsoft infrastructure. Its DirectQuery and import capabilities connect to most ERP systems, while the semantic layer enables consistent metric definitions across operational and financial views.
A practical margin analytics solution addresses three analytical layers.
Layer 1: Transaction-level margin: Calculate margin at the individual order or invoice level, incorporating actual costs where available. This provides the foundation for all higher-level analysis.
- Revenue by line item
- Cost of goods sold (actual or standard)
- Freight and handling costs
- Discounts and rebates applied
Layer 2: Dimensional analysis: Aggregate transaction margins across business dimensions to identify patterns and outliers.
- Margin by product family and SKU
- Margin by customer segment and individual account
- Margin by sales channel and region
- Margin by time period with trend analysis
Layer 3: Driver analysis: Connect operational factors to margin outcomes to understand causation, not just correlation.
- Volume and mix effects on margin
- Price realisation versus list price
- Cost variance analysis (material, labour, overhead)
- Operational efficiency impact on unit costs
This layered approach enables drill-down from summary metrics to root causes—essential for turning insights into action.
Many ERP systems maintain standard costs for inventory valuation but struggle to provide timely actual cost visibility. This gap creates planning challenges when standard costs diverge from reality.
Key costing analytics capabilities:
Variance decomposition: Break down cost variances into price, usage, and efficiency components to identify specific improvement opportunities
Cost trend monitoring: Track actual costs over time to detect drift before it materially impacts margins
Activity-based views: Allocate overhead costs based on actual consumption patterns rather than arbitrary allocation bases
What-if modelling: Simulate margin impact of cost changes before they occur
Organisations implementing robust costing analytics report significant operational benefits. Teams leveraging integrated data achieve 25% higher forecast accuracy compared to those relying on legacy systems, while AI-enabled analytics can improve role performance by 18%.
A phased implementation reduces risk while delivering incremental value.
Phase 1: Foundation (weeks 1-3): Establish data connections to core systems, define key metrics, and build initial margin reporting. Focus on replicating existing reports with improved refresh frequency and drill-down capability.
Phase 2: Enhancement (weeks 4-8): Add dimensional analysis, implement variance decomposition, and enable self-service exploration. Train finance and operations users on the new analytical capabilities.
Phase 3: Integration (weeks 9-12): Connect margin analytics to planning processes, enable scenario modelling, and establish operational feedback loops. Create shared dashboards that both finance and operations use for decision-making.
Phase 4: Optimisation (ongoing): Refine calculations based on user feedback, expand dimensional coverage, and implement predictive capabilities as data quality improves.
Integrated analytics require ongoing governance to maintain accuracy and relevance.
Critical governance elements:
Metric ownership: Assign clear accountability for each KPI definition and calculation methodology
Data quality monitoring: Implement automated checks to flag anomalies before they propagate to reports
Change management: Establish processes for updating calculations when business rules or systems change
Documentation: Maintain accessible documentation of data sources, transformations, and business logic
Without governance, integrated analytics gradually degrade as source systems evolve and business requirements change. The initial investment in building the solution must be matched by ongoing investment in maintaining it.
Avoid these frequent mistakes when building integrated analytics:
Over-engineering the solution: Start with core margin metrics before adding complexity. Elaborate cost allocation schemes add little value if basic margin visibility doesn't exist.
Ignoring data quality: Integration exposes inconsistencies that siloed systems hid. Budget time for data cleansing and reconciliation.
Building for finance only: If operations doesn't use the analytics, the feedback loop breaks. Design for both audiences from the start.
Neglecting refresh frequency: Monthly data doesn't support operational decisions. Aim for daily or weekly refresh where source systems permit.
Define clear metrics to evaluate the impact of integrated margin and costing analytics.
Time to insight: How quickly can teams answer margin-related questions?
Forecast accuracy: Does better operational visibility improve financial projections?
Decision velocity: Are pricing and cost decisions made faster with better information?
Variance reduction: Do actual results converge with plans as visibility improves?
User adoption: Are both finance and operations actively using the shared analytics environment?
Organisations that successfully integrate financial and operational data report faster decision-making, reduced operational costs, and improved customer experience as planning aligns with execution.
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We’ve helped multiple Singapore teams cut calculation times by 50%+
For Singapore mid-market companies competing on execution efficiency, connecting operational data to financial planning delivers tangible advantage. Margin visibility enables proactive pricing decisions. Costing analytics reveal improvement opportunities. Integrated planning aligns finance and operations toward shared outcomes.
The technology exists. Most ERP systems expose the necessary data. Power BI and similar platforms provide the analytical foundation. The challenge lies in defining what to measure, establishing governance, and building organisational commitment to data-driven margin management.
Start with your most pressing margin question, whether that's understanding customer profitability, identifying cost drivers, or improving forecast accuracy. Build the analytics to answer that question well.Then expand systematically as the organization develops confidence in integrated insights.
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If you're facing the TM1 challenges discussed, ITLink's expert project services or ongoing support plans can help create lasting improvements.
