Predictable Monthly Support to Keep Your TM1 Performing

Protect your critical TM1 systems - and free your team to focus on smarter planning, not fixing spreadsheets.

Stable Cycles
Reliable Systems
Predictable Budgeting

ITLink’s Managed Services
Predictable, expert monthly care keeping your TM1 systems sharp, stable, and ready for every reporting cycle.

No Surprise Invoices

Fixed monthly TM1 support costs

Easier Budgeting

Expert TM1 Help On-Demand

Access to specialists

Faster fixes, less internal stress

Fewer Disruptions

Proactive care

Consistently hitting critical planning cycles

Problems you face

Without Proactive TM1 Support, You’re One Glitch Away from a Reporting Disaster

The cost of waiting until something breaks.

Performance Degradation

Without proactive tuning, TM1 models slow down, delaying critical planning cycles and frustrating users.

Budget Blowouts

Urgent TM1 fixes often require senior expertise at premium rates, causing budget surprises.

Critical Cycle Failures

Unaddressed TM1 issues can cause major disruptions during crucial budget, forecast, or month-end periods – potentially impacting board reporting or statutory deadlines.

Tiers

Choose Your Level of TM1 Peace of Mind

Pick the support plan that fits your team’s needs - from urgent fixes to full TM1 ownership.

Primary Benefit
Starts From
Ideal for
Guaranteed Response Time
Support Hours
Monitoring
Health Checks
Enhancements
User Support / Training
Strategic TM1 Advice
Essentials
Reliable Response
Fast fixes for urgent TM1 issues
$
2,000+
Small teams / reactive fixes
Included
Business Hours
Not Included
Not Included
Not Included
Limited
Not Included
Pro
Predict & Prevent
Proactive monitoring + issue prevention
$
5,000+
Finance teams needing reliability and control
Included
Extended Hours
Included
Quarterly
Limited
Full
Occasional
Complete
Full TM1 Partnership
Complete care, freeing your team from TM1
$
10,000+
CFOs and Organizations needing zero TM1 admin load
Priority
Full Coverage
Advanced
Monthly
Included
Full Onboardng
Included
Not sure which support plan suits you the most?
Find Your TM1 Support Match

Your Potential Savings

See the Potential ROI of Predictable TM1 Support

Beyond preventing major issues, proactive TM1 care often saves significant internal time previously spent troubleshooting.

Estimate your team's current effort:

Estimate hours your team currently spends monthly on TM1 issues / fixes

12 hours

Your results based on your estimate:

$7,480

Saved monthly

36 hours

Gained back

Switching to Essential Plan could potentially save you $7,480 monthly and give your team back 36 hours to focus on smarter forecasting and planning.

$7,480

Saved monthly

36 hours

Gained back

Switching to Pro Plan could potentially save you $7,480 monthly and give your team back 36 hours to focus on smarter forecasting and planning.

$7,480

Saved monthly

36 hours

Gained back

Switching to Complete Plan could potentially save you $7,480 monthly and give your team back 36 hours to focus on smarter forecasting and planning.

ITLink’s TM1 Approach

We Protect Your Numbers - So You Can Drive Business Growth

Before
What TM1 support used to feel like...
Fire Drills
Last-Minute Fixes
Report Delays
After
What TM1 support used to feel like...
Smooth Processes
Predictable Cycles
Accurate, Trusted Data

Get fast, accurate help from senior TM1 specialists based right here in Singapore.
We don’t just react — our support plans include proactive monitoring and health checks
designed to catch potential TM1 issues before they impact your critical deadlines.
We protect your system’s reliability so you can focus on using the insights.

Featured Case Study

How Predictable TM1 Support Delivered Peace of Mind

Challenge they faced:

Faced previous TM1 instability during critical forecasting periods.

How we helped:

ITLink’s proactive monitoring under subscription identified and fixed a critical issue pre-emptively, avoiding downtime and ensuring the forecast was completed on time.

“We Prevented Forecast Downtime and Saved 5 Critical Days”

“Before ITLink, we were co"Before ITLink, we were constantly firefighting TM1 issues during critical planning periods. Their subscription support not only caught a serious issue before it caused downtime—but gave us real confidence heading into the peak forecast cycle. It’s a massive relief not having to worry about last-minute breakdowns anymore."nstantly reacting to issues — and they always seemed to surface right before reporting deadlines. Their subscription support gave us consistency, faster answers, and real cost control. Now our reporting processes run smoother, and our team isn’t burned
out by last-minute fixes.”

Singapore Land Authority

Darren Lim
Head of Financial Planning & Analysis
See How They Secured Their Forecast Process
Secure TM1 Stability Today - Before the Next Reporting Crunch Hits

Ready for Reliable TM1 Performances & Predictable Support Costs?

Let’s discuss which TM1 support plan provides the right level of protection and peace of mind for your team.