Dynamic Reporting Transforms Efficiency and User Satisfaction

ITLink enabled Panasonic to transition from rigid and time-consuming reports to dynamic, user-centric solutions, drastically reducing preparation time and significantly improving user satisfaction.

The Client

Name: Panasonic
Industry: Electronics
Location: Singapore
Challenge

The Reporting Challenge They Faced

Panasonic grappled with rigid reporting structures that required excessive time to create, were difficult to modify, and consistently failed to meet evolving user needs.

External Problem

Report creation was rigid and manual, requiring excessive preparation time each cycle.

Internal Problem

Users experienced dissatisfaction and frustration due to inflexible and non-customizable reports.

Technical Problem

Legacy systems lacked dynamic capabilities, restricting real-time and customized reporting needs.

Business Impact

Delayed insights limited operational responsiveness and impeded strategic decisions.

Phases

Our Path to Faster, More Accurate Reporting

PHASE 1

Diagnosis

We began with a full TM1 Health Check and stakeholder interviews. Key problems were uncovered:
Reports required extensive manual effort

Reports required extensive manual effort and were slow to produce.

Inability to easily adjust report formats

Inability to easily adjust report formats to match evolving business requirements.

User dissatisfaction

User dissatisfaction due to reports that were inflexible and lacked relevance to their roles.

PHASE 2

Action

Our approach was structured to minimize disruption while accelerating measurable outcomes for finance and reporting teams.

Conducted comprehensive stakeholder interviews

Conducted comprehensive stakeholder interviews to understand specific reporting requirements and user pain points.

Implemented IBM TM1 integrated with Power BI

Implemented IBM TM1 integrated with Power BI to introduce dynamic and flexible reporting capabilities.

Automated core data integration processes

Automated core data integration processes, significantly reducing manual report creation efforts.

Designed intuitive, self-service dashboards

Designed intuitive, self-service dashboards empowering users to customize reports according to their specific needs rapidly.

PHASE 3

Panasonic successfully transitioned to a dynamic reporting environment

Panasonic successfully transitioned to a dynamic reporting environment, reducing preparation time, enhancing flexibility, and substantially increasing user engagement and satisfaction.

Tangible Results Delivered

Real improvements in speed, accuracy, and team efficiency—measurable and sustained.

Achieve Similar Results
15%
Reduced report generation time
Reduced report generation time by 15%.
90%
Increased user satisfaction rates
Increased user satisfaction rates to over 90%.
90%
Enabled self-service customization
Enabled self-service customization, achieving 90% adoption across departments.
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