itlink-logo

PRIVACY POLICY

The Internet is an amazing tool that has the power to transform our lives. At ITLink, we recognize the potential of the Internet and its impact on how we live and interact. As you navigate the digital landscape, we want to assure you that your privacy is of utmost importance to us. Your personal information is yours, and we are committed to protecting it as you make use of the Internet's vast offerings. We believe that your business is confidential and should remain so. In this Privacy Policy, we outline our commitment to safeguarding the information you share with us.

Principles of Privacy

To protect your privacy, ITLink follows industry best practices and adheres to global standards for customer privacy and data protection. We are dedicated to upholding the following principles:
  1. Non-Disclosure: We will not sell, trade, or provide your name, mailing address, phone number, email address, or any other personal information to any third party without your consent.
  2. Data Security: We employ state-of-the-art security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Latest Update

Last updated: June 6, 2023

Types of Data Collected

The types of personal data collected by our website, either directly or through third parties, include:
  1. Cookies: Information stored on your device to enhance your browsing experience.
  2. Usage Data: Data is collected automatically when you interact with our website.
For detailed information on each type of data collected, please refer to the specific sections within this Privacy Policy or explanatory texts provided before data collection.

Collection and Mandatory Data

Unless otherwise specified, all data requested by our website is mandatory. Failure to provide this data may result in the inability to access or utilize certain features of our services. We strive to be transparent about the data we require, and if you have any questions about which data is mandatory, please reach out to us.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us for clarification.

Cookies and Tracking Tools

Our website, as well as third-party services employed by us, may use cookies or other tracking tools. These tools serve various purposes, including providing essential functionality and improving user experience. For more information, please refer to our Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published, or shared through our website and must ensure they have the necessary consent from the involved parties.

Data Processing Methods and Location

Methods of Processing

ITLink implements appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of data. Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the specified purposes. In certain cases, data may be accessible to authorized personnel or external parties acting as Data Processors, such as administrators, sales, marketing, legal, system administration personnel, or service providers. For an updated list of these parties, you may request information from ITLink.

Legal Basis of Processing

ITLink processes Personal Data in accordance with applicable legal bases, including:
  1. Consent: Processing is based on user consent.
  2. Contractual Obligations: Processing is necessary for the performance of an agreement or pre-contractual obligations.
  3. Legal Obligations: Processing is required to comply with a legal obligation.
  4. Legitimate Interests: Processing is necessary for the legitimate interests pursued by ITLink or a third party.
If you need further clarification on the legal basis of processing or the necessity of providing Personal Data, please contact us.

Data Processing Location

Data processing takes place at ITLink's office in Singapore. However, depending on your location, data transfers may involve transferring your data to a country other than your own.

Data Retention

Personal Data shall be processed and stored only for the period necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law. The retention time varies based on the type of data and its collection purposes. For example:
  • Personal Data collected for contract performance will be retained until the contract has been fully executed.
  • Personal Data collected for ITLink's legitimate interests will be retained as long as necessary to fulfill those purposes.
ITLink may be required to retain Personal Data for longer periods if necessary to comply with legal obligations or orders from authorities. Once the retention period expires, Personal Data will be securely deleted, and your rights to access, rectify, erase, and port your data cannot be enforced.

Purposes of Processing

We collect user data to enable ITLink to provide its services, comply with legal obligations, respond to enforcement requests, protect rights and interests, and detect malicious or fraudulent activities. The specific purpose includes:

Analytics: We utilize Google Analytics 4, a web analysis service provided by Google LLC, to monitor and analyze web traffic. This helps us gather insights to enhance our services, prepare activity reports, and personalize ads. The personal data processed includes cookies and usage data. For more information, please review Google's Privacy Policy.

User Rights

As a user, you have certain rights regarding the Personal Data processed by ITLink. These rights include:
  1. Withdrawal of Consent: You can withdraw your consent for data processing at any time.
  2. Objection to Processing: You have the right to object to the processing of your data in certain circumstances.
  3. Access to Data: You can request information about the processing of your data and obtain a copy of the data being processed.
  4. Rectification: You can verify the accuracy of your data and request updates or corrections.
  5. Restriction of Processing: Under certain circumstances, you can request the restriction of processing, which means your data will be stored but not processed for other purposes.
  6. Erasure: You can request the erasure of your Personal Data under certain conditions.
  7. Data Portability: You can receive your data in a structured, commonly used, and machine-readable format and, if technically feasible, transmit it to another controller.
  8. Lodging a Complaint: You have the right to lodge a complaint with your competent data protection authority.
For detailed information on each type of data collected, please refer to the specific sections within this Privacy Policy or explanatory texts provided before data collection.

Additional Information and Legal References

Legal Action

ITLink may use your Personal Data for legal purposes, including possible court actions arising from improper use of our website or related services. You acknowledge that ITLink may be required to disclose personal data upon request by public authorities.

Additional Information

In addition to the information provided in this privacy policy, our website may offer contextual information and details about specific services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operational and maintenance purposes, our website and third-party services may collect files that record interactions or use Personal Data such as IP addresses. This information is used to ensure proper website operation and may be retained for legal purposes.

Information Not Contained in this Policy

For more details regarding the collection or processing of Personal Data, please contact us using the provided contact information.

"Do Not Track" Requests

This website does not support "Do Not Track" requests. For information on whether the third-party services we use honor such requests, please refer to their respective privacy policies.

Changes to this Privacy Policy

ITLink reserves the right to modify this privacy policy at any time. Users will be notified of any changes through this page or other appropriate means. If the changes affect processing activities based on your consent, we will collect new consent if necessary.

Definitions and Legal References

For definitions of terms used in this privacy policy, as well as legal references, please refer to the dedicated section within the document.

If you have any questions or concerns regarding our privacy policy, please don't hesitate to contact us.
© ITLink 2024, All rights reserved.